privacy policy

At Toronto Airport Limo, we are committed to protecting the privacy, confidentiality, and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our limousine and airport transportation services.

By accessing our website or booking our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information in order to provide safe, reliable, and efficient transportation services.

Personal Information

We may collect the following personal details:

  • Full name
  • Phone number
  • Billing and payment details
  • Pickup and drop-off locations
  • Flight and travel information
  • Booking preferences and special requests
  • Corporate account details (if applicable)

Non-Personal Information

We may also collect non-identifiable information such as:

  • IP address
  • Browser type and device information
  • Pages visited on our website
  • Cookies and usage data
  • Website performance and analytics data

This helps us improve our website, services, and customer experience.

2. How We Use Your Information

Toronto Airport Limo uses collected information for the following purposes:

  • To process and confirm bookings
  • To provide limousine and airport transportation services
  • To communicate booking updates and confirmations
  • To process secure payments
  • To provide customer support
  • To improve service quality and website performance
  • To send promotional offers (only where permitted)
  • To comply with legal and regulatory obligations
  • To prevent fraud and ensure safety

3. Payment Security

We take payment security seriously. All transactions are processed through secure, encrypted third-party payment gateways.

We do not store full credit card details on our servers unless required for billing authorization or recurring service agreements.

4. Information Sharing

We do not sell, trade, or rent personal information to third parties.

We may share information only in the following cases:

  • With chauffeurs and operational staff to complete your booking
  • With payment processors for secure transactions
  • With technology providers who support our booking systems
  • When required by law or legal authorities
  • To protect the safety, rights, or property of our company or clients

All third-party partners are required to maintain strict confidentiality.

5. Cookies & Tracking Technologies

Our website uses cookies and similar tracking tools to improve functionality and user experience.

Cookies may be used for:

  • Saving user preferences
  • Analyzing website traffic
  • Improving performance
  • Supporting marketing campaigns

You may disable cookies through your browser settings, but some website features may not function properly.

6. Data Retention

We retain personal data only as long as necessary to:

  • Fulfill transportation services
  • Maintain business and accounting records
  • Comply with legal obligations
  • Resolve disputes

After this period, data is securely deleted or anonymized.

7. Data Protection & Security

Toronto Airport Limo implements appropriate technical, administrative, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or disclosure.

While we take all reasonable precautions, no online system is 100% secure, and users provide information at their own risk.

8. Third-Party Websites

Our website may contain links to external websites or services. We are not responsible for the privacy practices or content of third-party websites.

We recommend reviewing their privacy policies before providing any personal information.

9. Marketing Communications

You may receive promotional emails, offers, or service updates from us.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

10. Children’s Privacy

Our services are not intended for individuals under 18 without parental or guardian supervision. We do not knowingly collect information from minors.

11. Your Rights

Depending on applicable privacy laws, you may have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion of your data
  • Withdraw consent
  • Request information about data usage

To exercise these rights, contact us using the information below.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services means acceptance of the updated policy.

13. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Toronto Airport Limo

Luxury Chauffeur & Airport Transportation Services Toronto

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